Elbru 0-1-1.5-2-2.5-3-3.5...-6 Myopia Glasses Women Men Anti Blue Light Nearsighted Eyewear Unisex Shortsighted Minus Eyeglasses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
WARNING: Next-Day Delivery Fraud & Ghost Customer Service! 🚨😤
Let me tell you about my absolutely terrible online shopping experience, hoping it serves as a warning. I've ordered from this company twice before without issue, but this time was a nightmare. I paid an extra $19.95 for "next day delivery," only to receive an email hours later stating my order would take "3 business days." This is nothing short of a fraud, ripping me off for a service that was clearly not provided. Trying to resolve it was infuriating; their entire business seems automated, with no human intervention available through their toll-free line or live chat. I felt compelled to leave a review and engage with customer service to expose this deceptive practice and demand a refund.
Customer: I paid for next-day delivery on my order, and it's clearly not arriving next day. I want a full refund for the $19.95 delivery fee I was charged. CS Rep: I understand your frustration, and I apologize for the confusion regarding the delivery timeframe. Could you please provide your order number so I can look into this for you? Customer: It’s [ORDER_NUMBER]. Your website advertised "next day delivery," but then I received an email saying it would take three business days. That’s false advertising, and frankly, it feels like I’ve been scammed. CS Rep: Thank you for that. I see your order here. You are absolutely correct; there appears to have been an issue with the estimated delivery at the time of purchase. I sincerely apologize for this discrepancy and the inconvenience it has caused. I am immediately processing a full refund of the $19.95 delivery charge for you. It should reflect in your account within 3-5 business days. Customer: So I'll actually see that refund? Because I've spent days trying to reach a human about this, dealing with automated systems and emails that get no real response. It's been incredibly frustrating. CS Rep: Yes, you will. The refund is initiated from our end now. I completely understand your frustration with our customer service channels, and we are actively working to improve direct human access. We truly regret the difficulty you experienced in reaching us.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and enduring such a frustrating, deceptive experience.
From Delivery Disaster to Mozaer.com Delight: Finally, Real Human Service & Quality! 💖
Continuing on the topic of enjoying crystal-clear vision and comfortable screen time, I can't wait to share the secret behind my recent improved eye comfort. If you're looking for a game-changer that combines modern style with essential eye protection, then these incredible Anti-Blue Light Myopia Glasses are exactly what you need. They've made a noticeable difference in reducing eye strain and adding a chic touch to my everyday look. Ready to upgrade your eyewear experience? Click below to explore them! My last online glasses purchase was an absolute nightmare 😤. I paid an extra $19.95 for "next day delivery," only to get an email hours later stating my order would take "3 business days." It felt like a total fraud, ripping me off for a service clearly not provided. Trying to resolve it was infuriating; their entire business seemed automated, with no human intervention available through their toll-free line or live chat. I was so frustrated, feeling completely ignored and deceived ðŸ˜.
After that terrible experience, I was extremely hesitant to buy glasses online again 🤔. But I desperately needed a new pair, and after some searching for a more trustworthy option, I decided to give Mozaer.com a try, hoping for a more straightforward and customer-friendly experience.
I was so relieved to find a positive experience. As one customer put it, "This is my second pair from Mozaer.com and they are even better than the first! I was nervous to buy them online but never again! Will be getting more in the future!" And I couldn't agree more! My experience with Mozaer.com has been wonderful ✨. The ordering process was incredibly smooth, without any of the website glitches or confusion I've encountered elsewhere. The quality of my Elbru Myopia Glasses is fantastic for the price, exceeding my expectations. Their customer service, should you need it, is actually helpful and human! It's such a relief to know there's a reliable place for eyewear, whether you're looking for prescription glasses or even a stylish pair of mens glasses reading. I definitely recommend them! 😃
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