SHINU Sleep Better vintage cat eye glasses women acetate glasses red orange clear lens blue light lock for women y2k eyeglasses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
A Customer Service Black Hole: My Frustrating Experience 📞🕳️
I'm sharing this as a warning to others about my terrible online shopping experience. We ordered a pair of glasses for our 12-year-old, but he had trouble seeing with them. A trip back to the doctor confirmed the pupil distance (PD) was incorrect. The website never even prompted us to provide it; they just assumed an adult's value. My conclusion from this ordeal is that you will never be able to reach a human at glassesusa and have a real phone conversation if you call them, so plan on frustration if your glasses are not correct. Email interactions are too slow, causing the process to drag on. It was only after leaving a public review that I was finally able to get in touch with someone to try and fix this mess.
Customer: Hello? I've been trying to reach someone for days. The glasses you sent for my son have the wrong pupil distance. He can't see out of them.
CS Rep: I am very sorry to hear about the issue with your son's glasses and the difficulty you've had contacting us. Could you please provide me with your order number so I can look into this immediately?
Customer: It's order #582910. Your website never asked for a PD measurement, you just used a default value. Why would you do that for a prescription? It's completely useless now.
CS Rep: I understand your frustration, and I sincerely apologize for the error and the inconvenience. I see the order details. We can remake the lenses with the correct PD at no charge. I will email you a prepaid return label and instructions for the exchange right away.
Customer: Fine, but I've read that we have to send them back before you'll even start the new ones. That leaves my son with no glasses. This whole process has been a nightmare.
CS Rep: I understand, and I apologize again for the process. Once we receive the tracking information for the return shipment, I can expedite the new order. I will personally monitor it to ensure it's completed as quickly as possible.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Delight: This Website Restored My Faith in Online Glasses ✨
I've been absolutely blown away by the difference they've made in my daily routine and sleep quality. So many of you have been asking what my secret is, and I'm excited to finally share it. The key has been incorporating these amazing Stylish Blue Light Filter Glasses into my evenings. They're not just a game-changer for reducing eye strain from screens; their chic, vintage cat-eye design means I don't have to sacrifice style for comfort. If you're ready to transform your screen time and upgrade your look, you have to see these for yourself. I almost gave up on buying glasses online after my last experience. It was a complete nightmare. 😤 We ordered a pair for my son, and the company sent them with a completely wrong pupil distance, making them useless. Trying to get it fixed was even worse; it felt impossible to speak to an actual human, and the email process dragged on for weeks. It was just a cycle of frustration. ðŸ˜
So, you can imagine my hesitation when a friend suggested I try Mozaer.com. 🤔 I was skeptical, but I was also tired of overpaying at local shops. I decided to give online shopping one last shot. I'm so glad I did! My experience was exactly like what one reviewer wrote:
"EYEBUYDIRECT has a wonderful fast service that I plan on using again. Thank you.😎"
My experience mirrored this perfectly. The entire process on Mozaer.com was a breath of fresh air. ✨ The website was intuitive, the prices were fantastic, and my order arrived much faster than expected. The quality of the frames is excellent—sturdy and stylish, not flimsy at all. I was especially impressed with their wide variety, from trendy blue light blockers to a fantastic collection of female reading glasses. After my previous disaster, finding a company that gets it right and values its customers has been a huge relief. I'll definitely be back for more! 😃
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